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Zero-Flex Warranty & Returns

Limited Warranty
If any parts are damaged in shipping or upon receipt, these parts will be replaced at no charge to the Customer. A full product refund may be obtained up to 30 days following shipment of the product.

* Warranty limit is one year. Warranty is void if failure of any parts is due to accident, abuse or misapplication.

Recommendations, products, and information provided on this site are not intended as a substitute for appropriate medical care. The products and information provided here are not medical products and are not medical advice, and we make no medical claims. Unless otherwise stated in the product literature itself, the products and the claims made about specific products on or through this site have not been evaluated by the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent any medical condition and/or disease. If you have a medical condition or disease, please talk to your doctor prior to following any regimen based on information on this site and/or using any product sold through this site.

Return Policy/Refund Policy
If the Zero-Flex product is returned within 30 days, the customer can obtain a 100% refund of the product price. Shipping and handling is non-refundable. Any product returned after 30 days is subject to a $20 restocking fee. Product returns are limited to three months from the date of purchase. Shipping cost for returned products is at the expense of the customer. Returns should be directed to:

Zero Flex
c/o Christopher Morgan LLC
16595 W. Stratton Drive
New Berlin, WI  53151

Shipping & Delivery
Orders will be received within 7-10 business days unless the product is out of stock. Orders are shipped via FedEx. Sorry, NO P.O. BOX deliveries — we must have a street address as FedEx will not deliver to a P.O. BOX.

Payments Address
If Customer is making a payment by check or money order, please send to:

Zero Flex
c/o Christopher Morgan LLC
16595 W. Stratton Dr.
New Berlin, WI  53151-0339

Neck HyperExtension is a medical malady caused by incorrectly positioning the neck into shampoo bowls and backwash stations for shampoos, rinses, and processing.
Alarmingly, Neck HyperExtension has now been strongly linked to...  
Zero-Flex Hair Care System: The only system that eliminates Neck HyperExtension and reduces risk of Stroke and other serious Health Issues
Watch Video Here
Click the video frame above to view a short feature showing Zero-Flex use and benefits
For The Salon
Zero-Flex allows stylists to fully wash and rinse clients' hair while keeping the neck in a neutral position
For Home Users
For home care or day-to-day individual use, Zero-Flex completely eliminates Neck HyperExtension
For Health Care
Medical professionals and healthcare facilities need to provide a safe, comfortable hair care experience for patients
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